Product Demo: Commenting Feature

How to Use and Manage Comments on Your Website

Engaging with your audience through a comment section is a great way to build community. This guide will walk you through how to enable, manage, and moderate comments on your website.

Enabling or Disabling Comments Site-Wide

To turn the commenting feature on or off for your entire site:

• Navigate to Site Options in the left-hand sidebar.
• Select Integrations.
• Use the toggle switch to turn comments on or off.

Managing Comments at the Post Level

Even if comments are enabled site-wide, you have control over individual posts:

• In the post editor, look at the right sidebar under Post and then Discussion.
• Choose to keep comments Open or Closed for that specific post.
• If a post has no comments: Closing comments will hide the comment section entirely.
• If a post already has comments: Closing comments will keep existing comments visible but will display a "Comments are closed" message and disable the submission form.

Automatic Comment Closing and Spam Prevention

• By default, comments automatically close on posts older than 14 days to help prevent spam.
• This timeframe can be adjusted in your settings.

The Reader Experience

When a reader wants to leave a comment:

• They must provide a name, email address, and their comment.
• They have the option to save their details in their browser for future comments.
• After submitting, readers will see a message stating their comment is "awaiting moderation" along with a preview of their post.

Moderating Comments

To manage the comments submitted by your readers:

• Go to the Comments tab in the left-hand sidebar.
• From this moderation section, you can hover over individual comments to approve, edit, delete, or mark them as spam.
• For multiple comments, use the Bulk Actions menu at the top to approve or delete several items at once.