--- title: Indiegraf Pay - How to setup the customer portal description: Learn how to setup and edit the customer portal in Stripe. --- [Skip to content](https://help.indiegraf.com/indiegraf-pay-how-to-setup-the-customer-portal#main-content) English Show submenu for translations [Publisher Portal](https://portal.indiegraf.com/tickets?hsLang=en) [![Indiegraf-PrimaryLogo-FullColor-1](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-PrimaryLogo-FullColor-1.png?width=262&height=60&name=Indiegraf-PrimaryLogo-FullColor-1.png)](https://help.indiegraf.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Publisher Portal](https://portal.indiegraf.com/tickets) How can we help you? - There are no suggestions because the search field is empty. 1. [Indiegraf](https://help.indiegraf.com/?hsLang=en) 2. [Indie Website](https://help.indiegraf.com/indie-website?hsLang=en) 3. [Indiegraf Pay](https://help.indiegraf.com/indie-website?hsLang=en#indiegraf-pay) January 14, 2026 # Indiegraf Pay - How to setup the customer portal ## Learn how to setup and edit the customer portal in Stripe. The Customer Portal allows your supporters to easily manage their subscriptions and payment information. To configure your customer portal, you will log into your Stripe account and navigate to **Settings \> Billing \> Customer portal**. ![](https://downloads.intercomcdn.com/i/o/h3ow1mww/1359911751/d72ebdbcf29da599d4f6d812bc36/AD_4nXdJh31ZjbCPwGoDbB02xBrTaZoKvdtKBdsk2cZf9tXVcsz2mCMrZ45cp_sLJeOFug5dWMrcH_XrdWUbbviohfBpsvyMJgrHCjGVeKUJ3HxMTdJ_IIIzvA0OvXk5p2XaSLF7MwDWGw?expires=1768521600&signature=ddb85f908e6a8a6dbd0b4c2efe8414be71f0b0c0156a331e8305f58dcd54af63&req=dSMiH8B%2FnIZaWPMW3nq%2BgbkVlWJlJg7kEcxGne1msnJwMe00wg49D21gW2zY%0AkX4S1x%2BMzVp7NPD0i3LCZn%2FgWmE%3D%0A) 1. Activate your Customer Portal Link 2. Under **Cancellations \> Cancel settings,** select “Cancel immediately.” ![](https://downloads.intercomcdn.com/i/o/h3ow1mww/1359913862/f8b2e283dcf12fcd20e0e5a769da/AD_4nXd1QkO4siGFXENwQjUEcZIt-Bu2yedeztcfZcsozf86pyVtt-1mqAmosatnxzfUsnjpduHZ8iVeZTBAZ5nJPx2YJWUnj1cOgm946n4YB7xCNo4euC40GbRON_R95MZNnJ9wvag7?expires=1768521600&signature=d38598e776232f322405544d4b2236581c9afad79294c40abd089025a2994f89&req=dSMiH8B%2FnolZW%2FMW3nq%2BgaZ7CX6EhS%2BelLJu7ypnntBKIvi02ceeisbpnWiY%0AyEazORF1b3wbwnpGfMFSSpJrtBA%3D%0A) 3. Under **Subscriptions \> Subscription** products: - Toggle on “Customers can switch plans” - Toggle on “Allow customer to change quantity” - Select products to be available for customer upgrade. ![](https://downloads.intercomcdn.com/i/o/h3ow1mww/1359915396/131a2b4e40776016d5ff82717421/AD_4nXfp0Z0rxxDBUSh3wMJL0ShA4WaGGWzOv9G4teRyQDxDEDiQQi-RRBRpAbIvTeDwRddkGyOkGjhu1gFEjJop14pZIOwlzpVPWvzzWyx1CTp1NOoq_0vbGyE-gMxnpmFwRW9wWext5A?expires=1768521600&signature=4818158464198bdadc6204495eac8c8cbc2beb3465bf1a652826951efc0b4ac9&req=dSMiH8B%2FmIJWX%2FMW3nq%2BgaRXt58ckx6u2%2FB7Sr6cvY0s3J8fC8Ad%2FbUct1e1%0AefhOhzl1BO71vTgHMbrYwESRRFw%3D%0A)   4\. Under **Business Information**, customize your “Portal header” copy and set the redirect link to your website’s homepage.   ![](https://downloads.intercomcdn.com/i/o/h3ow1mww/1359918182/4c36a42905897ba6f0c9dd30c87e/AD_4nXejWDvXxtJ-QEbVbEhnt1pzup0wtNFB0ljmOVtxG_7-xAvEVLbfShGOhS7cjSqHfbdzMCfFtFlfJdwHRwJwSmEbhAshDOzfqLIvX9yo8ljf2lFB9CbX_MhtHLTtke5_6XH2jqUKMA?expires=1768521600&signature=925e9c589198beae325d5c08a465421db5aad87f27dde876c6965f410f594324&req=dSMiH8B%2FlYBXW%2FMW3nq%2BgTXDHtYP%2FIYGYyDRYIEHO9w6XD2MfPpax72KL3HJ%0AAmquNMD%2FWqE3wZOCmaorwQLs5M4%3D%0A)   5\. Copy the customer portal link under Settings \> Billing \> Customer portal. ![](https://downloads.intercomcdn.com/i/o/h3ow1mww/1359919591/58e5ea18eb74f5ccaf63b2802d86/AD_4nXecsRT3EYBOmrLI8HoQ80Rr9L2RK5VpObAa9MWM0iuRHPNXB20oS7_yu5eTcnMj4_eJmG-51WSUXg-5HYuJmZmqtUtJAZnoqvmqszUv7aofDyeDf9O8oY1Rx5i_vaqjxV8pw6VLrQ?expires=1768521600&signature=d08739578331684b473579b03aeb955ff3fa5fc21ec9b8970f3a6b2ffbb741f0&req=dSMiH8B%2FlIRWWPMW3nq%2BgUn3zZZ3nTD%2Fdh2OUfvFrDTfGB31GsXcJjUFH5lb%0A%2B8ePAf9Xzncc6aQRX3dLxnQMZ2I%3D%0A)   6\. (Optional) Branding: In Stripe, navigate to **Settings \> Business \> Branding**. ​ ![](https://downloads.intercomcdn.com/i/o/h3ow1mww/1359922783/2d0458a7a9ef61a39dcbbe3be455/AD_4nXeKdCa9npfWOUW31BVEQTIBIZiXTLGAPu4MOFqGPD48REUk6fww4vT1zSs-j0dz_m-WUPEn7_nJHQw2vAEPq2Q1xWT20mYuMuTf8vlPOZxcmFDi42bsTDITwYuHXfauDUOgkwRVew?expires=1768521600&signature=6da224d028a16f484c4eaa672b5fd1eba52ee76a7cfd8f762a75eefce32eb887&req=dSMiH8B8n4ZXWvMW3nq%2Bgd0MmV6lOKrqo9NYB37a7BE1jumVOGRoDwfGtT46%0AoLscbCDZCL%2Fn2%2FPAiaE9PNEEqL0%3D%0A)   - Upload your icon and logo, and apply your brand colours. - Preview the different tabs and verify how your styling appears on mobile and desktop. 7\. Add the customer portal link to the following places on the support page: - “Already have an account? **Manage your subscriptions here**.” - **Login button** - In the FAQ: - Under the question “I already contribute. How do I cancel my subscription?” replace the link on “**here**”. - Under the question “I already contribute. How can I update my credit card?” replace the link on “**here**.” - Review the rest of the questions and answers in the Frequently Asked Questions section to make sure its contents apply to your publication. - [Welcome to Indiegraf](https://help.indiegraf.com/welcome-to-indiegraf?hsLang=en) - [Onboarding](https://help.indiegraf.com/onboarding?hsLang=en#main-content) - [Quick Start Guide](https://help.indiegraf.com/onboarding?hsLang=en#quick-start-guide) - [Indie Website](https://help.indiegraf.com/indie-website?hsLang=en#main-content) - [Analytics & Growth](https://help.indiegraf.com/indie-website?hsLang=en#analytics-growth) - [Audience Engagement & Forms](https://help.indiegraf.com/indie-website?hsLang=en#audience-engagement-forms) - [Configuring your Homepage](https://help.indiegraf.com/indie-website?hsLang=en#configuring-your-homepage) - [Content Creation & Management](https://help.indiegraf.com/indie-website?hsLang=en#content-creation-management) - [Design & Page Layout](https://help.indiegraf.com/indie-website?hsLang=en#design-page-layout) - 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