--- title: Indie Email - Creating an automated welcome email description: Learn how to create an automated welcome email with Indie Email. --- [Skip to content](https://help.indiegraf.com/indie-email-creating-an-automated-welcome-email#main-content) - [English](https://help.indiegraf.com/indie-email-creating-an-automated-welcome-email) - [Español](https://help.indiegraf.com/es/indie-email-creating-an-automated-welcome-email) English Show submenu for translations [Publisher Portal](https://portal.indiegraf.com/tickets?hsLang=en) [![Indiegraf-PrimaryLogo-FullColor-1](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-PrimaryLogo-FullColor-1.png?width=262&height=60&name=Indiegraf-PrimaryLogo-FullColor-1.png)](https://help.indiegraf.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://help.indiegraf.com/indie-email-creating-an-automated-welcome-email) - [Español](https://help.indiegraf.com/es/indie-email-creating-an-automated-welcome-email) English Show submenu for translations - [Publisher Portal](https://portal.indiegraf.com/tickets) How can we help you? - There are no suggestions because the search field is empty. 1. [Indiegraf](https://help.indiegraf.com/?hsLang=en) 2. [Indie Email](https://help.indiegraf.com/indie-email?hsLang=en) 3. [Sending Campaigns & Automation](https://help.indiegraf.com/indie-email?hsLang=en#sending-campaigns-automation) January 6, 2026 # Indie Email - Creating an automated welcome email ## Learn how to create an automated welcome email with Indie Email. A confirmation or welcome email is a message sent to an individual after a specific action has been taken by that person, such as subscribing to an email list. Our application lets you automate this action and tailor it to fit your branding. ### **Why this is important** Your welcome emails are going to be the first impression your subscribers have of your newsletter. They're also a good place to greet customers and ask them to add your email address to their safe senders list. Furthermore, personalizing your confirmation email will help your communication sound more human. **💡Indie Email comes with preset automations. You can select from the Automations list and just review the configuration and email content. Your brand is automatically applied!** ### **How to create your welcome email automation** You can automate your confirmation email, which will result in an immediate and seamless contact with your subscribers. Here’s how to do it: 1\. Select Automations in the top menu. ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXeCq0YLHlI4oo6EV_DYOU0bfjVBLbiCPAk4l7---hWWvecwkWCgZFTFauOGHdKoB-4ar-5SLNu231avn0WWWeZaegVB43CG-B0ez8RZuaHbufjLU-WvGuURyzFnajgoP3-bkxsL04kAN-i_Q.jpeg) 2\. Click the Green + Sign to create a new automation. ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXfIy6XBX81HxZBv0OGN4WCdN7I_War6rw4uZCRGbSCnalQHd-yh47W7uDyE0-qyrgqMfipfJ6kduBRFHgz2DhTNQ6zhiv4DjnSdE2sO2hTgoh6jUj-xLnQMjWdSyATKhGfoTyPx2IvsYvcrm.jpeg) 3\. Select an existing list and click Continue to connect the new automation. ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXerIkHRS_A2NzNGZ9KqlKJ-AmQUhJQSKc1ylWl52bJniCRkO7x8FL73BJBmotXqQzwDLnXqIWsOt5VGura8iRY6oQBBhzdhMx2tcibp4YEWDeX9QKfxjKPeuVNa1J7zRfTkDvEHmTpQNVNvA.png) 4\. Give your new automation a name and description ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXe8tyJ9q3ZTZOVraJpSrr40WuujCX_UvVIJXHWDXlvElRkCTasCrtY5gBcOEBn4JGcs1w1VXyQsLR-7CHqtozYOHMWAfzDIgZaEz2piM1fVepoK-kXZgQtGuX12ZdSxru44llePKGq22hbUN.png) 5\. (Optional) Select the goal of your automation ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXe3DbFcZMR9A0z13B_5u8QbvdlakccG9hEf-e4cj8xTz270ARIpkW9-c0JSCFWSBYX0hdxUZfYaiX1X-B6zntjrLvdR3hpClThyLOlLNfyZejdGqc4vZFf_giLAAy0GJvvRx_GXkJuU-k2dt.png) 6\. You'll be redirected to the automation builder 7\. Specify the delay for the action on edit condition ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXeJZvGngCiuLJKyD_8bXUrrI5GI3INju6Fc8R0OZdnz6UskCLHflTUdRBhE7C04_qlaVlnyGa69objUlvnnC_DYXjk56hnNT-5zZjb1MhkGrNOOZ3ZhGfnDciQ5OKSKwy0dGXq0eQsZ2r10X.gif) 8\. Select the Send email action from the workflow display. - Click on Edit to customize the email. Click on Edit to customize the email. 9\. Use the email designer to personalize your confirmation email. - You can either click on Edit or Change. If you click on Change, you'll be redirected to templates, where you can select between one of your templates or Indie Email's templates. You can either click on Edit or Change. If you click on Change, you'll be redirected to templates, where you can select between one of your templates or Indie Email's templates. ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXdTDVofzoOFjkgf_EssYzyzvXJ0iVYc8nVilYKEexAA7Z8f-Nc9X-DvePn-JCZ7RwfQBLmIlenRZXU2fbHeWNxnyTkeq73KqVL_m7XuKRwpUlPKSI1eJNyohNcAdu9SsY9SpFKvzv7oJzWSm.jpeg) 10\. When done editing the email click on Save and exit. ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXfp4ZULqLrucWRVF9UN0D7O7SGZBq6UT2jGsx9X53Np1uaNfHTunbSEpQFvs11wLOoQ6tD1pgFDNw2lpU4TmBNYXe2x0GkzBqklP5YBpx-B-rfGgn--fbjgr6hAMOcKrZtepf8yuRmug81GD.png) 11\. At the top right, click "Review and turn on" ![](https://help.indiegraf.com/hubfs/Knowledge%20Base%20Import/AD_4nXf2VQ5MtCDbZ5s1pD1vY9E_st0OkcIA0q9AGrG8pRbUWWPpkOeVxS-V4n4qeRoaOE6OtLjbHREy2BvbVgyNyRMUecNAHq9q0zMhZGKbheoKlqrhtDDsWf5SzPbgE8j94bCflbUYGWMfk1fbV.jpeg) An email with your personalized welcome will be sent to your new recipient automatically whenever they subscribe to your content after the determined delay. - [Welcome to Indiegraf](https://help.indiegraf.com/welcome-to-indiegraf?hsLang=en) - [Onboarding](https://help.indiegraf.com/onboarding?hsLang=en#main-content) - [Quick Start Guide](https://help.indiegraf.com/onboarding?hsLang=en#quick-start-guide) - [Indie Website](https://help.indiegraf.com/indie-website?hsLang=en#main-content) - [Analytics & Growth](https://help.indiegraf.com/indie-website?hsLang=en#analytics-growth) - [Audience Engagement & Forms](https://help.indiegraf.com/indie-website?hsLang=en#audience-engagement-forms) - [Configuring your Homepage](https://help.indiegraf.com/indie-website?hsLang=en#configuring-your-homepage) - [Content Creation & Management](https://help.indiegraf.com/indie-website?hsLang=en#content-creation-management) - [Design & Page Layout](https://help.indiegraf.com/indie-website?hsLang=en#design-page-layout) - [Indiegraf Pay](https://help.indiegraf.com/indie-website?hsLang=en#indiegraf-pay) - [Media & Visual Assets](https://help.indiegraf.com/indie-website?hsLang=en#media-visual-assets) - [Paywall Solution: Pelcro](https://help.indiegraf.com/indie-website?hsLang=en#paywall-solution-pelcro) - [SEO and Google Tools](https://help.indiegraf.com/indie-website?hsLang=en#seo-and-google-tools) - [Site Administration](https://help.indiegraf.com/indie-website?hsLang=en#site-administration) - [Technical Questions](https://help.indiegraf.com/indie-website?hsLang=en#technical-questions) - [Indie Email](https://help.indiegraf.com/indie-email?hsLang=en#main-content) - [Quickstart Video Guide: Indie Email](https://help.indiegraf.com/indie-email?hsLang=en#quickstart-video-guide-indie-email) - [Account Setup & Foundations](https://help.indiegraf.com/indie-email?hsLang=en#account-setup-foundations) - [Contact Management](https://help.indiegraf.com/indie-email?hsLang=en#contact-management) - [Creating Campaigns](https://help.indiegraf.com/indie-email?hsLang=en#creating-campaigns) - [Sending Campaigns & Automation](https://help.indiegraf.com/indie-email?hsLang=en#sending-campaigns-automation) - [Troubleshooting & Deliverability](https://help.indiegraf.com/indie-email?hsLang=en#troubleshooting-deliverability) - [Analytics](https://help.indiegraf.com/indie-email?hsLang=en#analytics) - [Indie Ads Manager (IAM)](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#main-content) - [Reporting & Statistics](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#reporting-statistics) - [Essential Articles](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#essential-articles) - [Native Ad Templates](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#native-ad-templates) - [Quick Start Guide](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#quick-start-guide) - [Payment Solutions](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#payment-solutions) - [Hearken](https://help.indiegraf.com/hearken?hsLang=en#main-content) - [Planning and Preparing to Launch with Hearken](https://help.indiegraf.com/hearken?hsLang=en#planning-and-preparing-to-launch-with-hearken) - [Collecting Questions](https://help.indiegraf.com/hearken?hsLang=en#collecting-questions) - [Collecting Votes](https://help.indiegraf.com/hearken?hsLang=en#collecting-votes) - [Reporting an Answer](https://help.indiegraf.com/hearken?hsLang=en#reporting-an-answer) - [Spreading Hearken Across Your Organization](https://help.indiegraf.com/hearken?hsLang=en#spreading-hearken-across-your-organization) - [Creating and Customizing an Embed](https://help.indiegraf.com/hearken?hsLang=en#creating-and-customizing-an-embed) - [Workflow Features](https://help.indiegraf.com/hearken?hsLang=en#workflow-features) - [Platform Features](https://help.indiegraf.com/hearken?hsLang=en#platform-features) - [Setting Up Notifications and Alerts](https://help.indiegraf.com/hearken?hsLang=en#setting-up-notifications-and-alerts) - [Setting up APIs and webhooks](https://help.indiegraf.com/hearken?hsLang=en#setting-up-apis-and-webhooks) - [Data collection and exporting](https://help.indiegraf.com/hearken?hsLang=en#data-collection-and-exporting) - [Automatic categorization](https://help.indiegraf.com/hearken?hsLang=en#automatic-categorization) - [Social, outreach, and marketing](https://help.indiegraf.com/hearken?hsLang=en#social-outreach-and-marketing) - [Events and In-Person Engagement](https://help.indiegraf.com/hearken?hsLang=en#events-and-in-person-engagement) - [Monetizing your Hearken work](https://help.indiegraf.com/hearken?hsLang=en#monetizing-your-hearken-work) - [Indiegraf Experts](https://help.indiegraf.com/indiegraf-experts?hsLang=en) - [Indiegraf Product Release Notes](https://help.indiegraf.com/indiegraf-product-release-notes?hsLang=en#main-content) - [Product Demo Videos](https://help.indiegraf.com/indiegraf-product-release-notes?hsLang=en#product-demo-videos) - [General](https://help.indiegraf.com/general?hsLang=en) - [RevEngine](https://help.indiegraf.com/revengine?hsLang=en#main-content) - [Getting Started with RevEngine](https://help.indiegraf.com/revengine?hsLang=en#getting-started-with-revengine) - [International giving](https://help.indiegraf.com/revengine?hsLang=en#international-giving) - [RevEngine Core](https://help.indiegraf.com/revengine?hsLang=en#revengine-core) - [Organization management](https://help.indiegraf.com/revengine?hsLang=en#organization-management) - [Working with Stripe](https://help.indiegraf.com/revengine?hsLang=en#working-with-stripe) - [Contribution page basics](https://help.indiegraf.com/revengine?hsLang=en#contribution-page-basics) - [Customizing your page](https://help.indiegraf.com/revengine?hsLang=en#customizing-your-page) - [Branding and images](https://help.indiegraf.com/revengine?hsLang=en#branding-and-images) - [Advanced page settings & features](https://help.indiegraf.com/revengine?hsLang=en#advanced-page-settings-features) - [Portal & contribution management](https://help.indiegraf.com/revengine?hsLang=en#portal-contribution-management) - [Contribution data](https://help.indiegraf.com/revengine?hsLang=en#contribution-data) - [Analytics and Reporting](https://help.indiegraf.com/revengine?hsLang=en#analytics-and-reporting) - [Best Practices and Recommendations](https://help.indiegraf.com/revengine?hsLang=en#best-practices-and-recommendations) - [Receipts, reminders and transactional communications](https://help.indiegraf.com/revengine?hsLang=en#receipts-reminders-and-transactional-communications) - [Security & Legal](https://help.indiegraf.com/revengine?hsLang=en#security-legal) - [Common issues](https://help.indiegraf.com/revengine?hsLang=en#common-issues) [![Indiegrf](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-SecondaryLogo-DarkNavy-2.png?width=260&height=130&name=Indiegraf-SecondaryLogo-DarkNavy-2.png "Indiegrf")](https://help.indiegraf.com/?hsLang=en) Indiegraf is on a mission to make local news entrepreneurship a great career and life choice for journalists everywhere. [mailto:support@indiegraf.com](mailto:support@indiegraf.com) Copyright © 2025, Indiegraf Media