Indie Email - Adding your physical address to the campaign

As part of our anti-spam policy, a physical street address must be included in your email. Here are some guidelines on formatting the physical address found at the bottom of your email.

Why this is important

Legally, this address must be provided for accountability purposes in order to identify the sender to the recipient. This can also help facilitate the opt-out process, preventing complaints and it will also help improve delivery.

Modify your physical address in your profile

A physical address must be included to schedule a newsletter in order to protect subscribers (and yourself). If the system cannot detect the merge field from the address in the campaign, it will add it at the bottom automatically. Furthermore, entering your company information is required when your account is created. Add it and edit it correctly as follows:

1. Click on the ⚙️ icon on the top right menu.

2. Select the Profile tab on the Account page

3. In the Profile options, click on the Pencil icon found in the right of Address (Required)

4. Update your address if needed and click save.