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How to Set Up Form Notifications

Learn how to set up and customize email notifications for your forms. Follow this step-by-step guide to manage internal alerts and reader confirmations.

Setting up notifications ensures that the right people, whether members of your team or a reader filling out a form, receive an email confirmation as soon as a form is submitted.

Follow these steps to configure your notification settings.

Locating Your Form Settings

  1. Go to the Forms menu in your dashboard and select Forms from the dropdown options.

  2. Search for the specific form you wish to edit.

  3. Hover your mouse just below the form name to reveal the action menu, then select Settings.

  4. rom the Settings dropdown, select Notifications.

Creating a New Notification

  1. Click the Add New button to start a new notification profile.

  2. Choose the Recipient Type:  

  • Internal Notifications: If you want the alert to go to your team, select Send to Entered Email and type the specific email addresses in the "Send to" field.

  • Reader Confirmations: If you want the alert to go to the reader who filled out the form, choose Select a Field and pick the corresponding email field from your form.

Tip: We recommend selecting a Required email field to ensure the notification always has a valid destination.

Customizing the Content

  1. Enter a From Name (e.g., your company or publication name) and a Reply-to Address.

  2. Write a clear Subject Line and compose the body of the email in the Message field.

  3. Scroll to the bottom of the page and select Update Notifications to set your changes live.