--- title: How to refund contributions through Stripe description: Learn how to safely issue full or partial refunds directly from your Stripe dashboard to prevent costly payment disputes. --- [Skip to content](https://help.indiegraf.com/how-to-refund-contributions-through-stripe#main-content) English Show submenu for translations [Publisher Portal](https://portal.indiegraf.com/tickets?hsLang=en) [![Indiegraf-PrimaryLogo-FullColor-1](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-PrimaryLogo-FullColor-1.png?width=262&height=60&name=Indiegraf-PrimaryLogo-FullColor-1.png)](https://help.indiegraf.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Publisher Portal](https://portal.indiegraf.com/tickets) How can we help you? - There are no suggestions because the search field is empty. 1. [Indiegraf](https://help.indiegraf.com/?hsLang=en) 2. [RevEngine](https://help.indiegraf.com/revengine?hsLang=en) 3. [Working with Stripe](https://help.indiegraf.com/revengine?hsLang=en#working-with-stripe) May 21, 2026 # How to refund contributions through Stripe ## A step-by-step guide on how to issue refunds via Stripe, with a critical reminder to cancel active subscriptions to prevent future charges. Occasionally donors will request refunds for one or more charges made to their account. It’s important to honor these requests quickly to avoid costly payment disputes. - Refunds can only be issued for charges that have already been made (you cannot schedule refunds ahead of time) - Refunds may take 5-10 business to be issued to the contributor - While you can safely issue refunds through your Stripe dashboard, other changes to subscriptions or customer data are not supported and can result in errors and a loss of revenue. Please read more about this [here](https://news-revenue-hub.atlassian.net/servicedesk/customer/portal/11/article/2728198165). ### Refunding charges on subscriptions Refunds are issued for individual charges. In most cases, subscribers requesting a refund also want you to cancel their subscription. Issuing a refund does NOT block future charges from being created and you must also [cancel the person’s active subscription](https://news-revenue-hub.atlassian.net/servicedesk/customer/portal/11/article/2442919937). Issuing refunds through Stripe To issue a refund: 1. Login to your Stripe dashboard → [https://dashboard.stripe.com/dashboard](https://dashboard.stripe.com/dashboard) 2. Navigate to the **Transactions** page. Find the charge that you would like to cancel (you can do this by searching for the contributor’s name or email) 3. 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