---
title: How does News Revenue Engine protect against bad actors?
description: Learn how RevEngine automatically flags and quarantines suspicious contributions to protect your organization from potential fraud.
---

[Skip to content](https://help.indiegraf.com/how-does-news-revenue-engine-protect-against-bad-actors#main-content)

English

Show submenu for translations

[Publisher Portal](https://portal.indiegraf.com/tickets?hsLang=en)

[![Indiegraf-PrimaryLogo-FullColor-1](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-PrimaryLogo-FullColor-1.png?width=262&height=60&name=Indiegraf-PrimaryLogo-FullColor-1.png)](https://help.indiegraf.com/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Publisher Portal](https://portal.indiegraf.com/tickets)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Indiegraf](https://help.indiegraf.com/?hsLang=en)
2. [RevEngine](https://help.indiegraf.com/revengine?hsLang=en)
3. [Security & Legal](https://help.indiegraf.com/revengine?hsLang=en#security-legal)

May 28, 2026

# How does News Revenue Engine protect against bad actors?

## Learn how RevEngine automatically flags and quarantines suspicious contributions to protect your organization from potential fraud.

To preserve the security and stability of RevEngine, we use a service that automatically checks for potentially fraudulent contributions and *quarantines* them for review.

Quarantined payments are not processed until they are reviewed and approved by our team.

**Until approved, quarantined contributions:**

- Are not processed by Stripe
- Do not appear in your contributions dashboard
- Do not generate a Slack notification
- Are not visible in your contributor’s portal
- Do not appear in downstream systems like Salesforce or Mailchimp

### **Why are some contributions quarantined?**

Certain behaviors may lead to a contribution being flagged as possibly fraudulent and quarantined :

- A would-be contributor makes many payment attempts in a short period of time for a given email or credit card number
- Typos in the user’s address, name, or email
- If contributions are made using emails with invalid / suspect patterns
- Contributions of extremely high or low amounts

*Please note that this list is not exhaustive, and other behaviors may also cause a contribution to be flagged.*

Quarantined contributions usually have an empty Customer record in Stripe. For more details, see [this article](https://news-revenue-hub.atlassian.net/servicedesk/customer/article/3005022237?source=shareable-url).

### **What happens if a legitimate contribution gets quarantined?**

 We expect that only a small number of your contributions may be incorrectly classified as fraudulent, which is why it's best to monitor for these cases. If a decision is not made on a payment within 72 hours, it’s automatically accepted.

Once a payment is accepted, a receipt email is sent, and the payment appears in both your dashboard and the contributor’s portal. A charge is then created in Stripe, which initiates the payment processing.

Keep in mind that Stripe has its own fraud prevention system. This means a payment might pass RevEngine’s fraud checks but still be flagged and rejected by Stripe as fraudulent.

- [Welcome to Indiegraf](https://help.indiegraf.com/welcome-to-indiegraf?hsLang=en)
- [Onboarding](https://help.indiegraf.com/onboarding?hsLang=en#main-content)

    - [Quick Start Guide](https://help.indiegraf.com/onboarding?hsLang=en#quick-start-guide)
- [Indie Website](https://help.indiegraf.com/indie-website?hsLang=en#main-content)

    - [Analytics & Growth](https://help.indiegraf.com/indie-website?hsLang=en#analytics-growth)
    - [Audience Engagement & Forms](https://help.indiegraf.com/indie-website?hsLang=en#audience-engagement-forms)
    - [Configuring your Homepage](https://help.indiegraf.com/indie-website?hsLang=en#configuring-your-homepage)
    - [Content Creation & Management](https://help.indiegraf.com/indie-website?hsLang=en#content-creation-management)
    - [Design & Page Layout](https://help.indiegraf.com/indie-website?hsLang=en#design-page-layout)
    - [Indiegraf Pay](https://help.indiegraf.com/indie-website?hsLang=en#indiegraf-pay)
    - [Media & Visual Assets](https://help.indiegraf.com/indie-website?hsLang=en#media-visual-assets)
    - [Paywall Solution: Pelcro](https://help.indiegraf.com/indie-website?hsLang=en#paywall-solution-pelcro)
    - [SEO and Google Tools](https://help.indiegraf.com/indie-website?hsLang=en#seo-and-google-tools)
    - [Site Administration](https://help.indiegraf.com/indie-website?hsLang=en#site-administration)
    - [Technical Questions](https://help.indiegraf.com/indie-website?hsLang=en#technical-questions)
- [Indie Email](https://help.indiegraf.com/indie-email?hsLang=en#main-content)

    - [Quickstart Video Guide: Indie Email](https://help.indiegraf.com/indie-email?hsLang=en#quickstart-video-guide-indie-email)
    - [Account Setup & Foundations](https://help.indiegraf.com/indie-email?hsLang=en#account-setup-foundations)
    - [Contact Management](https://help.indiegraf.com/indie-email?hsLang=en#contact-management)
    - [Creating Campaigns](https://help.indiegraf.com/indie-email?hsLang=en#creating-campaigns)
    - [Sending Campaigns & Automation](https://help.indiegraf.com/indie-email?hsLang=en#sending-campaigns-automation)
    - [Troubleshooting & Deliverability](https://help.indiegraf.com/indie-email?hsLang=en#troubleshooting-deliverability)
    - [Analytics](https://help.indiegraf.com/indie-email?hsLang=en#analytics)
- [Indie Ads Manager (IAM)](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#main-content)

    - [Reporting & Statistics](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#reporting-statistics)
    - [Essential Articles](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#essential-articles)
    - [Native Ad Templates](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#native-ad-templates)
    - [Quick Start Guide](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#quick-start-guide)
    - [Payment Solutions](https://help.indiegraf.com/indie-ads-manager-iam?hsLang=en#payment-solutions)
- [Hearken](https://help.indiegraf.com/hearken?hsLang=en#main-content)

    - [Planning and Preparing to Launch with Hearken](https://help.indiegraf.com/hearken?hsLang=en#planning-and-preparing-to-launch-with-hearken)
    - [Collecting Questions](https://help.indiegraf.com/hearken?hsLang=en#collecting-questions)
    - [Collecting Votes](https://help.indiegraf.com/hearken?hsLang=en#collecting-votes)
    - [Reporting an Answer](https://help.indiegraf.com/hearken?hsLang=en#reporting-an-answer)
    - [Spreading Hearken Across Your Organization](https://help.indiegraf.com/hearken?hsLang=en#spreading-hearken-across-your-organization)
    - [Creating and Customizing an Embed](https://help.indiegraf.com/hearken?hsLang=en#creating-and-customizing-an-embed)
    - [Workflow Features](https://help.indiegraf.com/hearken?hsLang=en#workflow-features)
    - [Platform Features](https://help.indiegraf.com/hearken?hsLang=en#platform-features)
    - [Setting Up Notifications and Alerts](https://help.indiegraf.com/hearken?hsLang=en#setting-up-notifications-and-alerts)
    - [Setting up APIs and webhooks](https://help.indiegraf.com/hearken?hsLang=en#setting-up-apis-and-webhooks)
    - [Data collection and exporting](https://help.indiegraf.com/hearken?hsLang=en#data-collection-and-exporting)
    - [Automatic categorization](https://help.indiegraf.com/hearken?hsLang=en#automatic-categorization)
    - [Social, outreach, and marketing](https://help.indiegraf.com/hearken?hsLang=en#social-outreach-and-marketing)
    - [Events and In-Person Engagement](https://help.indiegraf.com/hearken?hsLang=en#events-and-in-person-engagement)
    - [Monetizing your Hearken work](https://help.indiegraf.com/hearken?hsLang=en#monetizing-your-hearken-work)
- [Indiegraf Experts](https://help.indiegraf.com/indiegraf-experts?hsLang=en)
- [Indiegraf Product Release Notes](https://help.indiegraf.com/indiegraf-product-release-notes?hsLang=en#main-content)

    - [Product Demo Videos](https://help.indiegraf.com/indiegraf-product-release-notes?hsLang=en#product-demo-videos)
- [General](https://help.indiegraf.com/general?hsLang=en)
- [RevEngine](https://help.indiegraf.com/revengine?hsLang=en#main-content)

    - [Getting Started with RevEngine](https://help.indiegraf.com/revengine?hsLang=en#getting-started-with-revengine)
    - [International giving](https://help.indiegraf.com/revengine?hsLang=en#international-giving)
    - [RevEngine Core](https://help.indiegraf.com/revengine?hsLang=en#revengine-core)
    - [Organization management](https://help.indiegraf.com/revengine?hsLang=en#organization-management)
    - [Working with Stripe](https://help.indiegraf.com/revengine?hsLang=en#working-with-stripe)
    - [Contribution page basics](https://help.indiegraf.com/revengine?hsLang=en#contribution-page-basics)
    - [Customizing your page](https://help.indiegraf.com/revengine?hsLang=en#customizing-your-page)
    - [Branding and images](https://help.indiegraf.com/revengine?hsLang=en#branding-and-images)
    - [Advanced page settings & features](https://help.indiegraf.com/revengine?hsLang=en#advanced-page-settings-features)
    - [Portal & contribution management](https://help.indiegraf.com/revengine?hsLang=en#portal-contribution-management)
    - [Contribution data](https://help.indiegraf.com/revengine?hsLang=en#contribution-data)
    - [Analytics and Reporting](https://help.indiegraf.com/revengine?hsLang=en#analytics-and-reporting)
    - [Best Practices and Recommendations](https://help.indiegraf.com/revengine?hsLang=en#best-practices-and-recommendations)
    - [Receipts, reminders and transactional communications](https://help.indiegraf.com/revengine?hsLang=en#receipts-reminders-and-transactional-communications)
    - [Security & Legal](https://help.indiegraf.com/revengine?hsLang=en#security-legal)
    - [Common issues](https://help.indiegraf.com/revengine?hsLang=en#common-issues)

[![Indiegrf](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-SecondaryLogo-DarkNavy-2.png?width=260&height=130&name=Indiegraf-SecondaryLogo-DarkNavy-2.png "Indiegrf")](https://help.indiegraf.com/?hsLang=en)

Indiegraf is on a mission to make local news entrepreneurship a great career and life choice for journalists everywhere.

<https://www.instagram.com/indiegrafmedia> <https://www.twitter.com/indiegrafmedia> <https://www.facebook.com/indiegrafmedia> <https://www.linkedin.com/indiegraf-media> [mailto:support@indiegraf.com](mailto:support@indiegraf.com)

Copyright © 2025, Indiegraf Media