--- title: How do I turn off Stripe Receipts? description: Learn how to disable Stripe customer receipts to avoid sending duplicate transaction emails to your RevEngine contributors. --- [Skip to content](https://help.indiegraf.com/how-do-i-turn-off-stripe-receipts#main-content) English Show submenu for translations [Publisher Portal](https://portal.indiegraf.com/tickets?hsLang=en) [![Indiegraf-PrimaryLogo-FullColor-1](https://help.indiegraf.com/hs-fs/hubfs/Indiegraf-PrimaryLogo-FullColor-1.png?width=262&height=60&name=Indiegraf-PrimaryLogo-FullColor-1.png)](https://help.indiegraf.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Publisher Portal](https://portal.indiegraf.com/tickets) How can we help you? - There are no suggestions because the search field is empty. 1. [Indiegraf](https://help.indiegraf.com/?hsLang=en) 2. [RevEngine](https://help.indiegraf.com/revengine?hsLang=en) 3. [Working with Stripe](https://help.indiegraf.com/revengine?hsLang=en#working-with-stripe) May 21, 2026 # How do I turn off Stripe Receipts? ## A quick guide on how to turn off duplicate Stripe email receipts and keep your RevEngine transactional emails streamlined. RevEngine automatically sends transactional emails to contributors after a successful payment is made. However, Stripe, our payment processor, also does this, which can be confusing to your contributors. In this article, you’ll learn how to disable Stripe receipts via your Stripe dashboard to eliminate confusion. You do not have the ability to disable RevEngine receipts. If you only want Stripe receipts to be sent out, please email [revenginesupport@fundjournalism.org](mailto:revenginesupport@fundjournalism.org) and we will disable Engine receipts for you. ### **Disabling Stripe Receipts** To disable Stripe receipts: 1. Log in to your Stripe dashboard 2. Navigate to **Settings** \> **Business \> Customer Emails** 3. Disable the “Successful payments” and “Refunds” options 4. Create a test payment to ensure that you are only receiving RevEngine transactional emails ![image-20220816-194950](https://help.indiegraf.com/hs-fs/hubfs/image-20220816-194950.png?width=670&height=91&name=image-20220816-194950.png)  ![](https://media-cdn.atlassian.com/file/185c0995-3f9e-4123-83b8-fdbfa679ccfe/image/cdn?allowAnimated=true&client=138f2fe0-3ce5-4e50-8681-2835f04ef50c&collection=contentId-2224160769&height=125&max-age=2592000&mode=full-fit&source=mediaCard&token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMzhmMmZlMC0zY2U1LTRlNTAtODY4MS0yODM1ZjA0ZWY1MGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOmNvbnRlbnRJZC0yMjI0MTYwNzY5IjpbInJlYWQiXX0sImV4cCI6MTc3OTM4NTEyNywibmJmIjoxNzc5MzgyMjQ3LCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2UsImF1dGhUeXBlIjoic2Vzc2lvbiJ9.50JWJtWlo2MgAslOiqqWc95Xa-6-FG1V7SamHtRBZio&width=680#media-blob-url=true&id=185c0995-3f9e-4123-83b8-fdbfa679ccfe&clientId=138f2fe0-3ce5-4e50-8681-2835f04ef50c&contextId=contentId-2224160769&collection=contentId-2224160769) - 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