You can reset your customer's password on Pelcro's dashboard. The user can reset their own password on your website logged area.
On the dashboard
Go to the Customer panel
Select the desired customer from the Customer List by clicking either on the Name or on the three dots "路路路" menu to the right-most column, followed by View Customer
Scroll down until you see "Actions" panel on the right sidebar
Click on "Reset Password". A pop-up will appear, click on "Send Email"
The Customer will receive an email with instructions. This email is valid for a week.
Alternatively, you can select "Change Password". On this screen you fill out the Customer new password. The customer WILL NOT be automatically notified.
On the website logged area
Customers can also change their password on your website logged area:
After login in, click in "My Profile" and "Change Password"
A modal will appear. Fill out the fields with the Current password, New password and Confirm new password
Click Submit.
You cannot change collaborators password. For that, the collaborator will need to click "Reset your password" on the dashboard login area
