Indiegraf

By connecting your Indie Email to Stripe, you can use our built-in automation to best manage your paying supporters. For example, you can send them a thank you email right after they contribute or email them about failed payments.

At Indie Email, go to ⚙️Account &gt; Stripe Integration

At your Stripe account, visit Developers &gt; API Keys

Scroll down to Restricted keys &gt; Create Restricted keys

Select "Building your own integration."

- At Indie Email, go to ⚙️Account &gt; Stripe Integration
- At your Stripe account, visit Developers &gt; API Keys
- Scroll down to Restricted keys &gt; Create Restricted keys
- Select "Building your own integration."

Scroll down to "Customers" and set it to "Read"

- Give it a name
- Scroll down to "Customers" and set it to "Read"

Now back at your API screen, you'll see the new Restricted key you've created. Click "Review Key". Click again to copy it.

Back at Indie Email, paste the restricted key:

- Click "Create Key"
- Now back at your API screen, you'll see the new Restricted key you've created. Click "Review Key". Click again to copy it.
- Back at Indie Email, paste the restricted key:

A new screen will appear with a webhook. Copy the webhook.

Back at Stripe, now visit Developers &gt; Webhooks. Click "Add Endpoint"

- Click "Connect Stripe"
- A new screen will appear with a webhook. Copy the webhook.
- Back at Stripe, now visit Developers &gt; Webhooks. Click "Add Endpoint"

Paste the endpoint. Click on Select Events &gt; All Events. Click "Add Endpoint"

- Paste the endpoint. Click on Select Events &gt; All Events. Click "Add Endpoint"

You'll be redirected to a new screen. Click on "Signing Secret Review". Paste the code back at Indie Email. Click "Verify Signature"

- You'll be redirected to a new screen. Click on "Signing Secret Review". Paste the code back at Indie Email. Click "Verify Signature"

Now select a list from the dropdown and create all the available automation: 

Stripe Invoice Payment Succeeded: When a new subscription or one-time payment is created, the supporter is added to your Indie Email. Your new contact will have information about which tier and amount they contributed. If it's a recurrent subscription (monthly or yearly plans), your contact will also have their status set as "active." A thank you email will be automatically sent.

- This automation is also responsible for sending supporters their receipts for both one-time payments and recurring subscriptions. 

Stripe Customer Subscription Deleted: When a recurring payment is cancelled, a cancellation email is automatically sent, and the cancellation date is added to your contact. It also removed the status "active."

Stripe Invoice Payment Failed: it automatically sends an email so your supporter can update their credit card information.

Stripe Invoice Upcoming: sends a renewal email notification for supporters who donated on yearly plans

- Stripe Invoice Payment Succeeded: When a new subscription or one-time payment is created, the supporter is added to your Indie Email. Your new contact will have information about which tier and amount they contributed. If it's a recurrent subscription (monthly or yearly plans), your contact will also have their status set as "active." A thank you email will be automatically sent. 
 - This automation is also responsible for sending supporters their receipts for both one-time payments and recurring subscriptions. 
- Stripe Customer Subscription Deleted: When a recurring payment is cancelled, a cancellation email is automatically sent, and the cancellation date is added to your contact. It also removed the status "active." 
- Stripe Invoice Payment Failed: it automatically sends an email so your supporter can update their credit card information.
- Stripe Invoice Upcoming: sends a renewal email notification for supporters who donated on yearly plans

Please ensure you created all of them so your supporters can have a better experience and avoid churn! 